In July 2025, I contacted Thompson Toyota to place an advance order for a 2026 Toyota RAV4 Limited Hybrid. I clearly explained that I would purchase the vehicle from Thompson if they honored the $500 Hero discount that was being offered at Team Toyota. The Sales Manager, Steve Tagye, responded and initially confirmed that honoring the $500 discount would not be an issue. Based on this clear agreement, I placed a deposit. After several months of waiting for the redesigned RAV4 to enter production, the dealership located a vehicle for me in February. At this point, communication broke down completely. The sales consultant, Ken, could not make even minor decisions and was forced to defer to Steve Tagye for nearly everything. In March, Steve Tagye unilaterally backed out of the previously agreed-upon $500 discount on a vehicle with a list price of approximately $49,000. Despite the clear documentation of our agreement and my repeated references to it, he refused to honor the commitment and attempted to argue that the agreement never existed. This was a blatant use of manipulative and unethical sales tactics, wasting my time and trust. I immediately requested my deposit back and decided to take my business elsewhere. Potential buyers should exercise extreme caution when dealing with Steve Tagye and Thompson Toyota.

We were very pleased with our buying experience. Devyn Wynne was very pleasant and professional. The sales process completed with Bradford explaining some additional protection products. Again, very pleasant and professional.

I recently purchased a 2024 Corolla and had an amazing experience from start to finish. Working with Devyn was awesome — she was professional, patient, and incredibly knowledgeable. She made the whole process smooth and stress-free, and I felt taken care of the entire time. The rest of the team was fantastic as well. Everyone I interacted with was friendly, helpful, and truly focused on making sure I got exactly what I needed. Buying a car can be overwhelming, but they made it simple and enjoyable. If you’re looking for a dealership that’s honest, efficient, and genuinely cares about their customers, I highly recommend this place. Huge thank-you to Devyn and the entire team for making my 2024 Corolla purchase such a great experience!

Devyn Wynne is an exceptional sales representative. Buying a new car can be a daunting and stressful experience, but Devyn immediately put me at ease with a friendly and easygoing demeanor. When I arrived at the dealership, I was interested in two different models. Devyn joined me for test drives in both, which helped me narrow it down to one. Even then, I had a tough decision to make regarding the available trims and installed options, but Devyn’s guidance made the process much smoother. What stood out most was Devyn’s commitment to ensuring I was completely satisfied with my decision before moving forward—her priority was my happiness, not just making a sale.

Just purchased A 2017 RAV 4 Hybrid. We were very pleased with the way Julian and Devyn handled the purchase. We gave them a price range and they knew exactly what we were looking for. No pressure at all.

My family and I were very pleased and thrilled with the kindness, professionalism, and knowledge of Devyn when I bought my miracle car that my son and I have been praying to the Lord for, this past Valentine's Day. The whole experience from test driving my new beautiful Toyota Camry, to the kindness in giving my elderly mom a cup of tea while I signed the paperwork was amazing! I highly recommend Devyn as the best sales representative for your car purchase. Miracles and dreams really do come true. ✨️