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One of the best salesmen ever helpful, understanding, and patient. 10/10 experience, highly recommend.
I previously wrote a review but after I sent it, I felt I needed to say more. I had an incredible experience purchasing my Lexus NX 300 from Lexus of Pembroke Pines and it was all thanks to Ricardo Brighi. From the start, Ricardo was professional and genuinely committed to making the process smooth and stress free. But what truly sets him apart from anyone else is how far he is willing to go for his customers - literally. After I finalized the purchase, Ricardo personally drove the car from Pembroke Pines to my home in West Palm Beach during rush hour traffic. Not only that, but he bought me a phone charger on his own dime so he could walk me through how to set up the different features the car has. Then he patiently sat with me to explain every detail of the car. Once everything was perfect, he quietly called an Uber and headed back - no fuss, no rush, just pure kindness. If you’re thinking of buying a Lexus, do yourself a favor and ask for Ricardo Brighi. You won’t find better service anywhere. Lexus of Pembroke Pines is lucky to have him, and now I feel lucky to have had him guide me through this purchase.
Felt no pressure. Thoughtful, listening profile. Very easy to do business with Patrick. Understood my needs.
My had a appointment the Monday coming up but my vehicle had over heated the Friday. I called in to see if I could drop my car off due the problem I had. Andre helped me with it and I was able to drop my car off that day. Great Service from Andre Rust.
The team at Lexus of Pembroke Pines was very professional and welcoming. Jeff was very nice and kept me informed throughout the service appointment.
Really happy with the service. Very professional. Mr Jose Amaro , great person , knowledgeable about the process and how to handle the situation.
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