As a used car licensed dealer. I was sold a truck with a bad transmission that ridgeway said was misdiagnosed.. neither the extended warranty or hinderer claim fault. Got a message to reach for solution but no calls!

Amicah perkins was my dealer today. she was so sweet, quick, and got me the best deal! hooked me up with some great perks too! 10/10 recommend her!

had a very frustrating experience with John Hinderer Honda when returning my leased vehicle. On March 3rd, I brought my lease in for return and specifically confirmed with the sales representative that I would receive equity from the vehicle and that there would be no restocking fee. We agreed on an amount, completed paperwork, and they took possession of my car that day. Weeks went by and I never received the check. When I called, multiple employees had no record of my vehicle or the money owed to me. Thankfully, I kept my paperwork. I eventually had to go into the dealership myself, where I again was met with confusion before finally being issued a check. The issues didn’t stop there. A month later, Honda Finance billed me for a payment due March 15th—even though I returned the car on March 3rd. I later learned the dealership didn’t report the vehicle as returned until March 30th. Because of their delay, I’m now dealing with billing issues that shouldn’t exist. On top of that, I was later charged a restocking fee that I was explicitly told I would not owe. During a recorded 3-way call with Honda Finance, a dealership representative stated he would take care of the issue and asked where to send the payment. After the call ended, he contacted me directly and said he would not be paying it. I am now working with the BBB, the Ohio Attorney General, and Honda Corporate to resolve this situation. This dealership is extremely disorganized, lacks communication, and does not stand behind what they tell customers. I would not recommend doing business here

The 2 stars is sales only. My fiance & i were looking to buy a ridgeline. Last week, we went to TRY to test drive 2 ridgelines we saw. The sales lady we spoke to acted like we were wasting. We made very clear that we there to test drive. She told us we could SIT in a ridgeline. We felt like she wasn't going allow us to test drive. We quickly got up & walked out. This week we went to columbus honda dealership in & bought our 2023 ridgeline from there. She missed out on sale!

This dealership was horrible ! Ran my credit 3xs without informing me! I already had my bank I was using! They’re a joke! I don’t recommend them at all!!!!

Luis romero was so great!! he made me feel comfortable & he was wonderful help with my car when it was getting worked on he let me ask any questions and also gave a good and quick answer. & also seth i think, in the service department was also very nice and and very helpful! he also offered me hot chocolate, it was super good.