Honest, transparent, catering to the consumer & very fair. No typical back and forth dialogue for pricing was involved in my transaction Professional

⭐️⭐️⭐️⭐️⭐️ Outstanding Experience – Truly Felt Like Family We came into Lone Star Toyota of Lewisville today to surprise my wife, Grace, with a new car for her birthday—and the experience exceeded every expectation. We picked out a 2025 Toyota Grand Highlander Platinum in Storm Gray, and from the moment we arrived, our salesperson Gabriela Garcia set the tone. She was warm, professional, and genuinely welcoming—the perfect balance you hope for in a sales consultant. She took the time to really qualify us, understand our family’s needs, and make sure we were choosing the right vehicle, not just a vehicle. The exact Grand Highlander with the trim package we wanted wasn’t on the lot, but that didn’t slow things down at all. Gabriela immediately worked to locate the exact vehicle we wanted at another location and personally coordinated getting it brought in so we could take care of everything today. That kind of effort speaks volumes. While waiting, we met Dave, the sales manager, who made the entire process feel easy and stress-free. No pressure, no games—just clear communication and genuine hospitality. Then came financing with Jonathan Ortiz, and I can honestly say this was the smoothest financing experience I’ve had in 25 years of buying cars. Jonathan walked us through everything clearly, efficiently, and with zero stress. What really surprised me was that while wrapping up the Grand Highlander purchase, I spotted a 2025 Toyota 4Runner Trailhunter that absolutely spoke to me. On a bit of a whim, I asked Jonathan if it would be possible to trade in my Civic and purchase the 4Runner as well—and before we knew it, we were driving home with two new vehicles. At no point did anyone feel pushy. We felt taken care of, respected, and honestly treated like family throughout the entire experience. I couldn’t recommend Lone Star Toyota of Lewisville more highly. If you’re local and looking for a dealership that values people over pressure, this is the place to go.

Salesman and Finance Manager were both great. Helpful and honestly goes a long way with me.

Great dealership overall. I have bought at least 7-8 vehicles from this dealership. So I highly recommend if you are trying to buy a Toyota.

The new Lone Star Toyota is a breath of fresh air as compared to several years ago under the previous management.Back then (around the 2017-2018 timeframe) Lone Star had a completely unprofessional (punk) kid named “Brian” in the service department who was a complete jerk that would try to “intimidate” (which he failed miserably at) people who came in with questions about their new vehicles (I’m hoping that I got him fired over it). That said - all of the current service people are beyond professional and make the experience smooth and enjoyable each and every time! Hats off to whomever it was that changed the atmosphere in the Lone Star service department. You’ve done a great job and deserve great recognition!

I recently bought a new car and Bilal was the salesman, he was very professional , kind, thoughtful and extremely helpful throughout the whole process, he kept in touch with me after everything was done to make sure everything was still good. Amazing team and dealership. Highly recommend Bilal and this place. The sales manager Ibrahim was very helpful with the sales and helped me out with getting a great value for my trade in, The finance manager was very professional and kind as well.