We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

EASILY the best experience I've ever had buying a vehicle. Sara Studer was my salesperson and she was AMAZING! She's sooo friendly and helpful. There was zero pressure and she spent a lot of time listening to what I wanted and she seriously delivered! I can't recommend her enough and I will 100% be telling everyone to go see her for a vehicle. There was no annoying back and forth, the manager and financing guy (Adam) was super helpful and personable. There was no pressure at any point which was super refreshing. I did purchase the Simonize protection for the interior & exterior because it's a no-brainer for the price. They made a customer for life!!

Rich Tom was great salesman. Chris in finance helped so much. Rich was off when I picked up vehicle so manager Mike Gannon helped and is a true asset to Hellers. All in all Hellers is a great place and everyone helps each other.

Working with Mike Bigger was amazing! He was so patient, honest and really took the time to help us despite it being later in the day. It was well worth the 3 hr drive from St. Louis County in MO! I would easily return to Heller for our next car!

This dealership is amazing! We were up the road at Sam Leman and had a TERRIBLE experience, walked in the door 10 minutes till close, on a Saturday, at Heller and Mike Bigger sold us not 1 but 2 cars! He is wonderful to deal with, very nice and super funny! Top notch customer service! You will not be sorry you stopped in!!!! I will buy every new car I can from them! Adam Blue in financing had us out the door in less than half the time we spent at Leman's, and we didn't even buy a car there. We cannot recommend or thank them enough for their time and service!

Very responsive to what I wanted and easy to come to terms with. A good, fast process with a team that obviously possess the skills necessary for their job.