Contacted them about a Jeep GC they had on the lot. I was told it was available and they send me information on it. I had asked several questions back and forth. I liked the price and was just trying to lock in a shipping quote through my shipper. Then I was told the vehicle was going to be transferred to another of of their stores. I asked if the price would be the same and was told the manager would set the price there. What dealership moves a car when you have a cash paying customer ready to buy? This has to be the worst example of customer service from a car dealership that I have ever experienced.

Excellent customer service! Friendly and professional. So easy to work with. I'm out of state and did everything over the phone and online. Experience was fantastic. Joe and Maya are awesome!!

I recently purchased a vehicle from this dealership and it was a very easy experience. I would definitely purchase from here again. It was a great experience!

Pay a lot for your Audi and expect the service of a luxury brand? Not here. $65k car with 7500 miles on it. Rear parcel shelf B&O sub buzzing like a beehive. Drop it off to have that fixed and after 3.5 hours of felt tape repair it's still there. I call to get that fixed again along with a leaking water pump that is a known problem with these cars. I'm told they only give loaners if you bought from them. So I'm off to another dealer. This is the first I've heard where a brand new car from a luxury German brand will not give you a loaner if they need your car for a few days as "it's company policy at Ciocca to only give loaners for cars bought here." My Ford truck I bought in California and have never been denied a loaner. I bought my Honda in Johnstown and was given a loaner. My VW I bought in Tennessee and was given a loaner (at another dealership).