Khalil is truly Mr. Customer Service. He worked with us for months. He's very patient and knowledgeable. He will go above and beyond to understand your needs and help you find the right car. We highly recommend working with Khalil. Due to Khalil's hard work, we did buy a 2024 ID4 and love it. Unfortunately, Heritage didn't have the color we wanted and we ended up buying from a different VW dealer.

Great person to work with. Answered all my questions to my satisfaction . Great personality .Pleasure doing business with him.

I can’t say enough great things about my experience at Heritage Volkswagen Catonsville, especially thanks to Anthony (Sales Manager) and Jordan (Sales Associate). From start to finish, they made the car-buying process incredibly smooth, respectful, and even enjoyable! I was honestly on the fence about making a purchase, but their professionalism and encouragement gave me the confidence I needed to move forward. Jordan helped me find the perfect Atlas Cross Sport SEL, and Anthony made the trade-in process quick and stress-free. They even stayed late to make sure everything was completed properly. That level of care and commitment meant so much. Thanks to them, I drove off the lot thrilled with my decision and absolutely in love with my new vehicle. If you’re considering a VW, go see Anthony and Jordan at Heritage Volkswagen Catonsville…they’re the real deal!

Everyone was very knowledgeable when I asked questions. Everyone was polite and very caring to why I needed another car after my previous car was stolen

Brandon is the best! We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our questions, and was extremely patient as we worked out the financials. I would never consider going anywhere else as long as I’m driving a VW! Truly, the best experience!

We had a positive experience working with Stephen. He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all kind and helpful.