1242 S. Euclid
Bay City, MI 48706
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Kevin at Showcase was amazing!. He went above and beyond in helping me. He was very patient with me even as I made many calls and texts to him with my questions and concerns while I debated buying a new car,, ( my first new one ever).There was no pressure tactics used, no gimmics, no hassle. Kevin had done all the leg work with my bank and insurance company concerning emails and proper paperwork. Just a few forms to sign on site. He was very informative on showing me all the features of the vehicle. Very impressed with him and with my new 2022 Mitsubishi Outlander. By far it exceeds anything out there from other manufacturers. Plus confidence with having a 10yr/100,000 mile powertrain warranty. No one else cones close to that. I would 100% recommend them.
The service department handled my warranty claim very well. They offered coffee or a water while my wait and did the repair in less than the time specified. The service manager and mechanic were very friendly and made the experience very pleasant. I would recommend this dealership for any service in the future. They gave my car a car wash when they were done and the owner of the dealership personally walked me out to my car when it was done. It was an A+ experience.
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