Met Susan very recently and she and Sean DeSilva worked together with a savvy tech staffer to resolve a computer based SRS recall on my 2026 CRV. It took a couple visits, but Sean looked out for me. Mary, who sold me the car is a good person. I have observed that she treats people cordially and respectfully. I hope that the new ownership will commit to constructing a new facility within reasonable proximity for the benefit of its customers, vendors, and employees. I feel certain that it would propel Herb Chambers Honda to consistent 100% five star dealership rating. Thank you.

Sean DeSilva is the best service rep I've ever worked with in the 13 years I've had my Honda. He took the time to explain everything I needed to know to make an informed decision and was fully transparent that getting a part would take a couple days. Moving forward, Sean is the only service rep I will work with. He's that good.

Excellent service! Sean was of extreme help with repairing my car through the correct and thorough process. Kept me in the loop at all times. Highly appreciated his customer service.

Great communication, no upsell. Will always make sure to get service here if I have a reason.

Excellent, professional and responsive service from Sean DeSilva! Sean listened to my needs, provided clear and timely communication and had my Pilot serviced promptly.

Service department was very helpful. Big thanks to Sean for getting my recall part replacement done in record time despite a scheduling issue. Appreciated the transparency the commitment to getting the work done on time.