Ahmed went out his way to work with us. This far, no issues with the purchase..

Scheduling with a live person was much easier and accurate than the automated system. Scheduling was much quicker and realistic. Bring back live customer service!

We have been a Kia of N Austin family for over 12 years and we couldn't ask for a better place to have our vehicles purchased and serviced from.

John made the entire process smooth. I would definitely recommend to meet him at Kia of North Austin while looking for a Kia. Thanks John.

Brad Bovee was my salesman and he was absolutely awesome. He made the entire process smooth, stress free, and genuinely enjoyable. His professionalism, knowledge, and friendly attitude stood out from the moment we arrived. I felt supported through out the process, never pressured, and truly appreciated how he took the time to explain everything clearly. Brad made a big difference in our experience and we’re grateful for his help. I also want to give a shout out to Hannah. She did a great job at explaining my choices (gap coverage, warranty, extended protection plan etc) and not overly pressuring me. She laid everything out and made sure I understood what I was paying for and the importance of having such great coverage. Overall, I'm truly satisfied with my brand new Kia K4! -Sharissa & Chris

Our 1st experience at the dealership was not good. I had called ahead to make an appointment and had asked for someone who knew Carnival well. When we got there the sales rep assigned to us, kept us waiting and the gave us to someone who had just started at the dealership. He was helpful but his knowledge was limited as he had just started. After talking with the manager Ben, we got assigned Luis who was awesome. He answered all our questions and was very knowledgeable