4821 Pan American Freeway
Albuquerque, NM 87109
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sales Dept.
service Dept.
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I always work with Robert in the service department. He’s pleasant, professional and easy to talk to.
Fast, easy scheduling. The waiting area is clean, with nice seating options for guests. The service team is on point, with friendly, personable service every time I visit. Quick turn around time on scheduled service, with a minimal additional wait when at risk issues were found- namely brakes and fluids that pose safety risks. I didn’t mind waiting at the dealership, for the above mentioned reasons, but it’s nice having the option to use the complimentary ride share if needed. Overall, I am very happy with the level of customer service and quality of maintenance on my Lexus.
Great attentive service. Detailed explanation of issues. Loaner car provided as i wait for my vehicle to be fixed
Robert Estrada is the service person I work with and he is great at his job concerned about my car and what needs to be done to it
Excellent service every time! They keep my vehicle running in tiptop shape. My coordinator, Daniel Perez, make sure that I know everything that is being done or needed as well as making sure I’m comfortable while I wait. I won’t go anywhere else.
The team worked on my Lexus without even having an appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my vehicle.
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