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We had a great experiment doing business at Long McArthur. They gave us what we were asking for our trade in and made a reasonable deal overall for our new vehicle!
The staff went well beyond our expectations ! There were a few small bumps along the way but they addressed all of our concerns to our full satisfaction. I honestly have never encountered a dealership that communicated with us consistently, even after hours. We bought our vehicle and reside on the east coast. We will absolutely go back to them when we need another vehicle. Chris from sales was incredible. Called us often and sent many photos of the vehicle and upgrades. Kevin Sander helped iron out some issues and was very accommodating. Finally, Blake was very helpful in selecting certain parts and upgrades and kept us in the loop in terms of completion of the work. We were very satisfied with the price of the vehicle overall. Honestly, we would never have a comparable experience dealing with local dealers here. Thank you for everything! You truly are the best.
Darin was ABSOLUTELY great to work with but it’s his team members, Shawn and Lish, that took it next level for me! Communication was excellent across the board and now I get to enjoy my very first brand spankin’ new BRONCO! I’ll def be a returning customer. Ohh, and can’t forget the professionalism of the delivery driver. An all around great experience:) Highly recommended!
Darin and the staff at Long MacArthur were awesome to work with and made the process as smooth and easy as possible for a first time buyer! Thank you again!
Nine months ago I bought a BMW X6, it was a smooth process-zero pressure. Three weeks ago it was totaled by baseball size hail we encountered coming home from Colby. Because of the wonderful experience I had with my BMW I went back. Chris made finding my new car effortless and again no pressure! His assistant Tayge was the most thoughtful person, ensuring on each vehicle I test drove I understood the features and was confident before leaving the lot. He genuinely cares about customers and it shows through his intentional actions. I will continue to purchase from Long Mac and cannot recommend them enough!
I can't say enough about the excellent service that I received. I purchased our Ford Expedition from South Dakota, and Mike went above and beyond to make sure we were taken care of and had everything taken care of. They have made me a return customer. The next time I buy a vehicle, they will be the first place I look. Thanks for the excellent service.
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