5800 Peachtree Industrial Blvd
Atlanta, GA 30341
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They are very customer oriented and Eric my service rep is the best. Explains all the details about the service and the options and so friendly and personable. Thank u Eric 👍
Becky was my point of contact today and her customer service was stellar!! She was patient, attentive, and clearly understood my service needs. I appreciate her communication style and I will return because of her. Thanks Becky!!
Very disappointed. I went to get a new key made from the service department and the sales person DID NOT inform me that I needed to get the key programmed. I paid and left and thought everything was fine, due to the negligence, it started a domino effect. My car stopped, I thought I needed a jump, so my mom had to come get me, then I headed over to Advance Auto Parts because I thought my battery was dying, I spent $200 there, the car started right back up. I thought everything was fine until the next morning, my car wouldn’t start at all, not knowing what was wrong because I thought the new battery would fix the problem, I had to get my car towed to Toyota. The diagnostic was ran, all the time it was the key that the sales rep from parts FAILED to tell me that I needed to get the key registered so my car would recognize it. My entire Saturday morning from 7am-3:30pm was stressful and was wasted because someone failed to do their job properly. I don’t think this was fair and something needs to be done, I could’ve avoided all of this, I am a loyal Toyota customer and I really didn’t appreciate this level of service.
I’ve been to the service department twice and had issues both times. Will never take my vehicle there again.
Well done — knowledgeable and pleasant at all times. Appointment set up was excellent either with reminders or texts
We worked with Faheem and Clarence throughout our purchasing experience online, and Faheem when we came in the dealership. Both of them were incredibly professional. Faheem was wonderful to work with in person and answered all of our questions thoroughly.
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