5656 Northwest Highway
Crystal Lake, IL 60014
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
internet Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I love this place!! I have bought 3 cars and my 2 daughters and mom also. We trust Hugo the salesman and won’t go any where else. Hugo IS awesome!!
Best Salesman EVER Very Helpful to me & my mother & our needs of a car. Definitely will recommend him to EVERYONE I know
I had an amazing experience at M’Lady Nissan. The dealership is very clean, organized, and welcoming. All of the staff are incredibly friendly and professional. Especially Antony Barbaro — he is absolutely the best! If you want the best deal along with fast and efficient service, I highly recommend asking for Antony. He is truly excellent at what he does and makes the whole process smooth and stress-free. I’ve purchased 3 cars from him already, and I’ve been 100% satisfied every single time. Thank you so much for the outstanding service!
I was up from Mississippi , where I live, visiting family in the area and my friends and family have dealt with Hugo at M'Lady in the past and highly recommended him and yep, they were right , he knows his stuff , helped me find the right vehicle fast. He made the financing very simple and the whole process, all the people were freindly and the dealership nice and clean. I will be back Hugo , you earned another happy customer!!
New building looks great, Same great service as always by Hugo strongly recommend him, takes time and explains everything. A++
Thank you Anthony for your excellent service. You helped me tremendously. Hope you succeed in life in everything you want to do, and keep on doing a great job. It truly impacts peoples lives. God bless you and the team.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.