679 11th Ave
New York, NY 10019
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The whole sale of the Toyota Sienna LE went very smoothly. The salesperson Luis Cedeno from Toyota of Manhattan was very professional, respectful, and efficient. We got the price for the car as promised. Will definitely send more friends to Toyota of Manhattan for the business. Thank you , Luis.
Raymond Simo was very helpful in assisted me to get the color of the car I requested,
A really bad customer service even when you want to buy a new car! Took a week to hear back from them even when paid a deposit! I visited this dealership on Monday and paid a deposit for a new Rav4-hybrid. I was supposed to be informed about the car in 1-2 days, but here is what happened (they waisted my time and money and missed the chance to sell 2, or even maybe 3, new cars in less than a month): 1- Visited the dealership, chose two options (from which I wanted to get the one available the soonest), and paid deposit. 2- I was supposed to be informed in 1-2 days about which car and when I would have. 3- I didn't hear back till Thursday when I contacted them and the sales person told me that she would follow up and would let me know asap. 4- I didn't hear back again and called them 4-5 times Friday morning and still couldn't talk to the sales person. 5- After showing my frustration and telling them that I would go somewhere else, I could talk to the sales woman. 6- She told that those car are not available and/or will be available much later! She also told me that it might be faster if I choose another color (I was already fine with gray, white, and blue). I told her that I'm open to other colors as well and she told me that she would contact me shortly, after checking the inventory. 7- After two hours that she didn't call and I contacted her again, she said that there are no cars available!
The sales person Abraham Makany was very professional, very helpful, and made the experience of buying a car a simple and happy experience. He was very supportive with my auto insurance problems and actually found me the solution.
My husband and I just bought a new car from Toyota of Manhattan, and it was an amazing experience! Our sales rep, Abraham Makany, was incredibly knowledgeable and professional. He patiently walked us through all the options to help us find the perfect fit. The staff were friendly and welcoming, and the showroom was stunning with plenty of choices. If you're car shopping, I highly recommend Toyota of Manhattan and Abraham Makany! We are super excited to drive our new Toyota Tacoma upstate to our new home. Exciting times :)
Really enjoyed working with our salesperson Abraham, ultimately took a bit but we made a deal
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