Bridge Auto Group

94 W. White Horse Pike

Berlin, NJ 08009

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Brought a Volvo 2019 XC60 from them 2 months ago and the vehicle has been in the shop 2 times already from mechanics not knowing what they're doing to repair the problems. I was sold a lemon wouldn't buy anything from this dealership EVER again!!! People work hard for there money to purchase a good running car with no problems. We have tried to call there and no one answers or even listen to the voicemails being left. That is poor business ethics.

Would give it zero if I could. Went there to look at the 2010 Honda Civic they have up right now. DO NOT BUY IT OR FROM THEM AT ALL. Only had the emissions sticker on the hood, not the safety. Got serviced in October of this year from the previous owner and then put up for sale. Seems like it didn't pass the safety. Sales guy - Bob, tried saying his guys wouldn't have picked it up if it failed, carfax would've said if it failed, etc. But, Carfax doesn't always have all the data, on Carfax, it said "emissions or safety PERFORMED" not passed, doesn't state failed either but still...called the mechanic on the spot (Saturday) so they could tell me exactly what happened with it. I had to leave a voicemail. They called me back today (Monday) and said yes, it failed. Needs a control arm, new motor mount, all new brakes (dealership did replace the front ones and rotors but that's it), would have needed a new back tire soon, and had a bad oil leak. Glad I didn't buy it. Glad someone made a mistake and kept the sticker on. My dad said "She's going to buy it and then try to get it passed in PA and they're going to say she needs $3000 worth of work" He was right! He also said "Bob is probably really angry at the guy who kept the sticker on" and then Bob actually said to us "If that knucklehead took the sticker off like he was supposed to, you would've been driving off with it today", well thank god he didn't. Classic sleezy used car lot. BEWARE! DO NOT BUY ANYTHING FROM THEM

Don't buy cars in this place if you buy you will lost a lot of money they aren't professionals they don't fix the cars before selling they sell yunks my bad experience with this place I will never buy again and check all the fees they don't explain nothing

We had a great experience with Bridge Auto Group on December 10, 2024 especially with our sales man Bob Weiner. He did not over sell the car we purchased, he allowed the car to speak for itself. He was patient, warm and we thought he did an excellent job with the whole buying a used car experience. We would definitely recommend Bob and this dealership to others.

This place is a xxxx show, typical schemes geared to rip you off and wear you out. If you do find yourself really wanting one of their cars be prepared for a hostile disorganized experience and bring your own financing. Salesman was fired after the deal and after a month of back and fourth we found they never processed our registration so we’re not able to drive legally. They could have just sent our paperwork through to mvc as a courtesy for buying a car from them; to them it’s all online and routine. Now we have to gather the paperwork make an appointment and waste a half day at mvc. Disappointed to say the least.

Do not recommend!!!!! Bought my son a car here and was advised 100 + point inspection done, everything good to go! That was a lie! 2 hours after leaving I was on the phone with them, bad clunking, bring it in the next day. That night it was “fixed”. Left and 5 minutes later turned around bc it was not fixed. Next day same thing, car is fixed - pick it up , nope still not fixed! In 8 days the car was there 3 times and still not fixed correctly! Last go around we offered to pay for parts just so we didn’t have to go back!!! The only “good thing” I will say is they never turned me away! Luckily we live close! I explained multiple times the car is not safe for my son! It’s still not 100% and my husband and son have been under the car multiple times! DO NOT BUY A CAR FROM THEM!