970 East I-30
Rockwall, TX 75087
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The entire team is an absolute pleasure to work with, top notch customer service from the sales and service teams.
Erica was fantastic! She answered all of my concerns and questions and the team made timely repairs. Thank you Rockwall CDJR service team
Christina Rico was amazing and my car was in and out in about 2 hrs and she let me know what needed to be done in the future
Worst customer service ever, had my truck for three weeks. They never kept me updated on the status, I had to call and check. Eventually my truck was done last Friday, no call I had to call the following Monday to check the status. When I went to pick up my truck it was dead. They had completely drained the battery which they had done before. They said the battery was bad, needed to be replaced and wanted to charge me $350.00 for a new battery even though they had my truck for three weeks and were the ones responsible for draining the battery. They didn't even offer to cover half the cost for their mess. I will never go back to this dealership for any warranty work EVER! If I could give them a zero star rating I absolutely would.
Went to check out the tire pressure sensors and found three of them 😕 not working. Got a quote for repair and the test was complimentary. Service person was very nice and helpful and explained everything. Also asked if all four should be changed and was informed that the other one was giving a good signal to the computer.
I called this dealership, within hours my car was in, it was diagnosed and fixed
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