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I came here and met Tom for the first time, explained the lease, and received a quote. His 25 years of experience put me at ease, giving me a sense of comfort and trust. I highly recommend him.
Jason and his manager Chris are hero’s and saved my day. The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason solved my issue in minutes! He ordered me a new key and his manager Chris reimbursed me for my towing fees and diagnostic fees due to my key not being programmable. This meant the world to me, as I had unnecessarily spent more than what I had intended with a tow and diagnostic fees thinking there was something wrong with my vehicle. These two gentlemen are the definition of great customer service. Thank you so much for your kindness and professionalism. God bless you!
Excellent experience with the whole team! From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options.
I leased a new vehicle from Shannon. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me.
Steve and Shannon were amazing !! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW and each one has been just as special as the first !!!
My experience buying my BMW X4 with Gigi was flawless. She made everything seamless, quick, and beyond easy, with such warmth and care throughout the entire process. I can’t even express the pickup of my car and the incredible, incredible setup she did with connecting my personality with my surprise. Gigi is truly exceptional at what she does and so sweet.. it was an absolute pleasure working with her.
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