Tell us about your experience with Volkswagen Thousand Oaks.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Friendly Cheerful Efficient KNOWLEDGABLE WillIng to help each other Overall -OUTSTANDING Magnificent Superb Keep them all,
Victor, my service advisor, understood my concern for a recurring issue on my ID4. He was very helpful and patient with me. He kept me updated and after issue was resolved he checked with me to make sure it hadn’t come up again.
Very polite and knowledgeable. Neftin is a great dealership. I recommend them highly. Great People
Easy to deal with. Doesn't try to upsell me on anything I don't need Great
They were polite and respectful from the moment I entered until I picked up my car and left. They explained everything to me, talked me through everything and even gave me some future advice on a couple of issues. They were open, transparent, and respectful!!
Nice workers! I appreciate the Uber ride and the great service and getting everything completed
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.