Tell us about your experience with Dean Team Subaru Volkswagen.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Smooth and easy preowned purchase! Made an appointment and closed the deal within an hour. Paperwork and pickup were a breeze. Would buy here again!
John Osthoff is an excellent sales representative. We’ve purchased several Subarus through him over the past 10 years.
Very professional and I was able to drive out with my car same day including financing.
The team here was FANTASTIC. This was my first time purchasing a car and they made the process easy and took time to explain everything to me and get me into a car that worked best for me.
Our experience in working with Joel, Mary and Jason during the purchase of our 2025 VW Atlas was excellent. Joel, Mary, and Jason were professional yet casual and made us feel comfortable. Joel answered all of our questions and also anticipated what we would most need/want to know about the features of the 2025 Atlas. I would definitely recommend working with Joel, as well as Dean Team VW Ballwin, to my family and friends.
Easiest car purchase we've ever made. Everyone was very helpful and went above and beyond. Sean the salesman was great, Joe was great, Ike in finance was so easy to work with, and the store manager was also great. The thing that made it the most pleasant was when Sean told us their motto is "we're not here to sell you a car we're here to help you buy a car".We'll be back!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.