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This was the seventh new car I've bought in my life, my first Subaru and by far the best experience of them all. I had already arranged financing and just needed to feel out the actual vehicles, and the team here let us take our time poking around, test driving, handling our trade-in, and asking questions without any pressure. Really felt like they put us in the right car, and the follow-up aftercare session is a great thing to do; Erin was super helpful and answered the few new questions I had after driving for a week or two.
Aaron was concise and informative during our session. I learned a lot since this is my first new car in over a decade. There was a lot to familiarize myself with — more button than you can count.. Aaron was also charming so much so that she laughed at all my bad jokes.
Before I wanted to buy a new car I searched the reviews for Glanzmann and was pleased with all the good reviews, and pluses of the lifetime warranty and the reliability of the Subaru
Excellent clean facility Impressive service department Everyone is courteous and well trained Erin was very helpful and professional
Stephanie Morales and Eric Wilson went above and beyond in addressing my concerns. Not only did they take the time to return my phone call promptly, but they also listened attentively and responded with genuine understanding and care. Their open and honest communication, paired with their professionalism, made a stressful situation far more manageable. Their attitude toward customer service consistently exceeds my expectations every single visit, and this experience was no exception. I also want to recognize Amy for her outstanding support during check-in. She treated me as an individual, not just another appointment, and handled my concerns with both expediency and accuracy. Her attention to detail and welcoming demeanor set the tone for a positive experience from the moment I arrived. It’s moments like these that remind me why I’m truly happy to have purchased a Subaru. At Glanzmann Subaru, I feel treated fairly, valued, and respected as a customer. Your team’s dedication to service and integrity reinforces my confidence in both the brand and the people behind it. Thank you again for your continued excellence.
Extremely courteous and friendly. Educational session was wonderful. Very steep learning curve but we now feel much more comfortable. Thank you
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