Everyone is very kind and helpful and knowledgeable about keeping your car maintained and running great.

The Serra service department attempted to fix my truck , and indicated the electrical issues were fixed however 2 weeks later, the same issue appeared, so truck is back in the shop. In terms of receiving feedback on progress, it has been more than difficult in reaching anyone when I call or leave messages. There could be several days before anyone reaches out with progress. I personally feel the truck is sitting in the back lot and not getting any attention. Worst service I’ve received at any Chevy dealership.

Service is pretty good, the staff could better their communicate skill in the begin. To give the customer a better understanding of the wait time or that the services center in weeks out on repairs

Everything was good. Very expensive though for the 30,000 mile check up. Service people very nice.

Everyone was nice but I waited 3 hours for an oil change and the windshield wiper fluid did not get topped off. When I tried to clean my windshield just now, the fluid did not spray out.

Serra was great to work with. Chris and Jeremy were our salesmen and they were very knowledgeable and helpful. Khalid was the finance guy and he was fast. He got us in and out. We were hoping for a better interest rate but that was out of his hands. We love our 2026 Chevy Traverse!