We recently had the pleasure and good fortune of working with Stephen Lao, for the purchase of our Mercedes GLE 450. From his prompt response to our inquiry about the car as well as throughout the transaction, Stephen, personable manner and professionalism coupled with the ability to put together a win-win agreement that is fair to us and the dealership., The experience was further enhanced with our interaction with affable Anand Patel, Finance Manager. Based on our interaction especially with Stephen and Anand as well others at this high caliber dealership we would have no reservation in recommending them to our family and friends

I was misled about several features of the 2024 GLC 300 I purchased brand new in September 2024. Test drove the C class and was told the GLC has an identical interior and features. That is not true, I found out AFTER purchase. Now I'm stuck with this car and those features cannot be added in. Spent 65k and I am left with bitterness after this transaction. It's just dishonest, bait and switch.

I would like to give a "5 STAR+" rating to Mr. Kym Chu. He has been absolutely brilliant in making things happen for me. I truly believe that he has stretched himself above and beyond to make me a proud owner of EQS 580 SUV 4 MATIC (Pinnacle Trim). In fact this is not the first time, It's for the third consecutive time that I have been relying on him (and only him) to get a Mercedes. Thank you so much Kym!! Really appreciate your cooperation. Hope this relationship will grow even further.

5 stars for Kym Chu helping us On our G wegon thank you for helping us we will definitely come back again on our next car !

ZERO STARS. 2019 AMG vehicle with 50,200 miles. Check engine light came on. Oil pressure pump control valve had failed. Purchased a CPO warranty "the best warranty you can get...bumper to bumper to 100,000 miles" and dealer denies repair and quotes a repair cost of $6500. After repeated requests to show me where in the warranty this is excluded, no response. I HAVE BOUGHT 3 VEHICLES FROM THIS DEALERSHIP. DO NOT GO HERE.

Carlos Ramos was very nice and professional and I received my service immediately and also very well.