Best and smoothest experience, all questions answered. Sam was great and Will definitely be back.

Best experiences are had at this dealership. A-1 in sales and service, before, during and after. You’ll be treated like family. Not like just another $ added to their bottom line.

I have purchased my last three vehicles from Champion Buick-GMC. I also have the service department for routine maintenance. My interactions with all staff at the dealership have always been good. Champion Buick-GMC is all about service to its customers.

My wife and I purchased a 2019 Ram 1500 Limited from Champion Buick GMC in Brighton on August 25th. The buying experience itself started off great. Brad and David were friendly, genuine, and truly made us feel taken care of during a time when we really needed a vehicle. For that part of the experience, we were very appreciative. Unfortunately, the issues began after the sale. About five weeks later, the truck overheated. When I opened the hood, I found a basketball-sized nest, chewed plastic, and scratches on the washer tubing. The truck never sat idle—we drove it every day from the moment we purchased it—so this wasn’t damage that happened while the truck was “sitting,” as the dealership later claimed. I also discovered that the washer bottle, which the dealership had replaced before sale (due to leaking), was still leaking from the tubing onto the cooling-fan harness. The bottom mounting bolt wasn’t installed (leaving me vulnerable to future leaks from friction), the hoses weren’t replaced, and the corrosion caused the cooling fan to fail. I was able to get it working temporarily, but the issue returned, and we’re now stuck with an overheating truck that we’re still making payments on. What made the situation more frustrating was the lack of support when we reached out. We ran into Brad on October 25th, and he genuinely tried to help and asked us to bring the vehicle in. But when we did, Michelle decided the dealership wouldn’t touch it and had someone else deliver the message. This was disappointing after being told we would be taken care of. We also later learned the truck was sold with an outstanding recall that had been open long before we ever inquired about it. I’m leaving this review not out of anger, but to help future buyers. The sales experience was pleasant, but the post-sale support and the quality of the pre-purchase inspection left a lot to be desired. If you’re purchasing a used vehicle from here, be extremely thorough, ask questions, and inspect everything carefully.

Brad Howell explained every detail of my new Suv to the T.I give him a 10 so thankful he waited on us..

Bought a used car with a warranty from them. They purchased car from a salvage yard in California and will not stand behind the warrenty. Jon Rossi the GM does not care about his customers and the service dept is a total joke. Please do NOT buy from this dealership.