Tell us about your experience with Russ Darrow Toyota of West Bend.
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service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
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The person checking me in was friendly and made me aware of something that will save me money. The wait for my vehicle was fast.
Everything went well and work was completed in a timely manner. Very polite and friendly.
Phone schedule could have worked better. Unable to get recall fixed as discussed. Service center was nice. I appreciate the wifi, drinks, and tables available to work on
Been dealing with them for about 13 years or so and only had 1 incident. Otherwise I have had no issues withe them from sales to service. They listen to me if I should have an issue.
It was fine. Car was in for new tires. Would've been nice, however, to let us know of proposed $3,000 - $4,000 fix of struts and other minor issues before new tires were being mounted on a 130,000 mi. car so we could've considered the whole bill and decided whether or not to look for a replacement car before going through with a $1,100 tire replacement. It'll be ok, though, since we now have new, safe tires for the winter. It's just that we might've thought about spending all that money on a newer car instead of sinking it into an aging one.
Great and fast service Jordan was professional, kept me informed and happy with the result!
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