Tell us about your experience with Russ Darrow Toyota of West Bend.
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service Dept.
parts Dept.
sales Dept.
finance Dept.
management Dept.
administration Dept.
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This was my first visit and first maintenance on my new Rav4. Nicholas was very helpful with check in. I like the video Noah did showing what he checked. He did talk a little fast so I had to replay the video again. Thanks for making my first visit a pleasant experience.
Very helpful and great customer service. Will be back for the next service. Alan Kugler.
The people are always nice and I like that they send a video of what they are doing with your car
I enjoyed the service area and the people who helped me. Was a nice experience.
Rather expensive; nickel and dime you for every little thing; charge extra for use of credit card.
Heather showed us two trucks and and said take them out for a test ride, no pressure in buying
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