Tell us about your experience with Volkswagen of Naples.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Ruben made the whole experience at Volkswagen seamless and stress-free. Professional, knowledgeable, and genuinely helpful, couldn’t have asked for better service!
I had an incredible experience purchasing my new car here! Rafael made the entire process seamless and stress-free.
Nick was very knowledgeable and provided great customer service. He made it a seamless process to buy the car.
Catherine was wonderful - she jumped to open the door for me yesterday morning as I saw a car in the lot that I immediately knew I wanted. She stopped having her breakfast, walked to the door and helped me before the dealership was even open! It was about 8am. By 12 noon I drove away in a gorgeous car with my family in tow. She was so lovely, and expeditious. I highly recommend this dealership and Brendon in Finance quickly answered all my questions and and arranging the lending needed was a breeze. Super smart, super kind, and a super experience.
I had a great experience working with Rafael Aguilar at Volkswagen of Naples. He’s a young guy, very professional, and made the entire process smooth and fast. Everything was handled efficiently, and I really appreciated how easy he made it. I love my new car and would definitely recommend him to anyone looking for a great car-buying experience!
Dealership was easy to find. Keelyn was the sales person that helped me through the entire process and he was incredibly helpful; super respectful guy and did not push at all to complete the sale and that honestly made me want to buy the car even more because I felt like I had control over ehat I wanted.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.