So, let me tell you about these guys, the Hyundai dealership service department in Flemington, NJ and my experience with Hyundai USA. I shared an earlier service review on Google which I'll soon be updating there as well. In short, I'm an 11-year Hyundai owner of 2 vehicles (2014 Santa Fe Sport 2.0T & 2021 Kona). The Santa Fe's driver door latch broke making it impossible to open the door (automatic lock worked but the door latch wouldn't engage). Took it to Fred Beans and they said they'd have to order the part, and the repait would be around $650. Brought it back 3 days later for service and I received a call that they couldn't get the door open to get to the latch. Here's the 1st kicker: They said they would have to damage the door panel to open the door to get to the latch, and that the entire repair would COST ME over $2800!! I explained that if they broke a part attempting to fix anything else on the car, that I wouldn't be charged for it, but they told me this was somehow different. The service tech even said that he had done me a favor by not charging me a diagnostic fee of $199, even though they didn't do a disgnostic because I told them what the problem was. I declined their service, took my car, and contacted Hyundai USA hoping to get a more reasonable resolution. The 2nd kicker: When Fred Beans Service returned my car, they left a part in the center cupholder and broke my automatic door latch! I took it back and was told that the lock broke while they were trying to get the door opened, and that the part was left out because they thought I was going to let them fix the door. Notice, I found these two issues on my own, and they refused to fix the power lock that they broke saying that it would be part of the overall door repair. Kicker 3: I took my car to a body shop and they showed me where the door panel had been damaged by Fred Beans service department when they attempted to get the door opened. I took a picture, and then asked them to fix the door latch. They opened the door and repaired the latch and the lock for $648! Kicker 4: Hyundai USA provided no solution either after two weeks of no contact, when I finally followed up with them! Kicker 5: Fred Beans Hyundai of Flemington is STILL sending me email "reminders" that I didn't have that $2800 service performed and that I need to schedule it. Someone representing as the owner responded to my Google review, acknowledging the problem and suggesting that I contact the service manager again. Why would I do that unless they are going to repair the damage done to my door and reimburse me for the repair?!?

Sal, was the best service manager I have ever dealt with. He was smart, kind and extremely helpful. He is a valuable asset to Fred Beans Hyundai of Flemington dealership. He is the reason I will return to buy my next car. Thank you.

I can't thank Shawn Feeney and Fred Beans Hyundai of Flemington enough for making our purchase of a Kona the easiest and most stress free car buying experience! Our family was unexpectedly in the market for a car within days of the New Year after a car accident totaled our beloved SUV. While the accident certainly was unlucky, we were so lucky to be connected with Shawn who worked with us to find the Kona at the right price! Shawn was on it from the start and within 24 hours we were driving away with our new Kona! Shawn was incredibly helpful, straight up, and funny (which was so appreciated) and gave our sad story a truly happy ending! Thanks to both Mike in Finance and Shawn for making all the numbers work and getting us into the Kona! I can't recommend Shawn enough! Thanks again!

My salesperson Shawn Feeney was outstanding with his professionalism and knowledge. Didn't pressure us at all about the sale. Would definitely recommend him and the dealership.

The 2024 Tucson is absolutely terrible. Drives terrible and everything started to go wrong with it. The Entertainment screen needed to replaced just after I purchased the vehicle in late March of 2024. Then I had to bring the car back again because on the dash all these warning lights came on. When I brought it back the service rep had no clue what to tell me. Really?? The service techs at Hyundai of Flemington apparently don't know what they are doing, that's for sure. I will not buy another Hyundai ever.

Thieves, wouldn't return my deposit. Had to dispute it with the bank after they wouldn't return my calls.