Tell us about your experience with Herb Chambers Lexus of Sharon.
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Kevin is friendly, prioritize customers needs and offers helpful, insight support when looking for the perfect car.
I would like to thank Fadia Chamoun for all her hard work and expert customer service. My husband and I went into Lexus if Sheron on New Years Day just to look…. Fadia had exactly what we wanted on sight by the next day. We went back to the dealer, wondering what we were getting in to, because the deal she brokered seemed to good to be true. Well, to our surprised it was everything we wanted . Closed the deal and picked up our new Lexus the next day. From our first visit til today at delivery everything was wonderful! I can not say enough good things about this team. Thank you Fadia, Jerry and Andrew. What a great experience!
I had an amazing experience with this dealer - super smooth transaction and great communication throughout the whole process
I was a bit taken aback by the lack of courtesy and customer service with one of the greeters at the front desk. I test drove a car the previous day and returned the following day with my husband so he could look at the car. I informed the greeter I worked with James (fabulous) and that he was expecting us. We waited about 10-15 minutes, which I thought was so unusual, as there were no updates when we would be helped, James just walked by and was surprised to see us waiting. It was obvious he was never notified. I could somewhat understand if the showroom was overwhelmed with guests, however, that was not the case. After meeting with both the Finance and General Manager it gets to be a bit overwhelming.
It was my first time buying a car, and Chris was very patient and made me feel comfortable from start to finish. I was indecisive about which trim I wanted, but Chris was extremely knowledgeable and explained everything clearly. I ended up buying the Lexus RX 350h. He made the test drive very comfortable and was attentive, truly listening to my thoughts and needs. I never felt rushed or pressured at any point. He was very knowledgeable about the Lexus RX 350h and explained everything thoroughly. Overall, it was a great experience, and I couldn’t have asked for better support during my first car purchase.
I highly recommend this Lexus dealership in Sharon. Roy was my salesman, very knowledgeable, professional, patient and a pleasure to work with. Roy made this whole experience non stressful, everything about it flowed with ease. I was so surprised and extremely happy to drive home in my new 2026 RX350. Sam handled the financial part with extreme knowledge and professionalism. Honestly, the whole team was amazing!!! I have referred many family and friends to Lexus of Sharon. If you’re looking to buy/lease a vehicle and reading this review, don’t hesitate checking out this dealership!!! Thank you so much Roy 😊
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