I purchased a car from Roger remotely and everything he said he would do he did. Great service Great car!

This was my first experience with this dealership and my first Mercedes. I reached out to a few dealerships with my build and Roger was the first to respond, the most honest and the most receptive to my requests. He kept me informed along the way and always responded to my calls/messages. I was also given a fair price for my trade-in. During the purchase I had the opportunity to also meet with Guy who walked me through all the financing details without any pressure to purchasing anything extra, but I did decide to buy a 4 year maintenance plan for peace of mind. Although I was assigned Jordan, he was called away unexpectedly and Chris took over without skipping a beat. He was very knowledgeable and walked me through many features of the car. While there, I purchased a cargo tray for the vehicle and I was given a discount which was a pleasant surprise. Overall, I was impressed and very satisfied with the sales experience and wouldn't hesitate to recommend them to anyone interested in a Mercedes. If in the future I decide to purchase another Mercedes, I wouldn't go anywhere else. Thank you!

I’ve bought 2 cars from this dealership and have been totally satisfied each time. Ahsen helped me the last time I was there for service, and instead of just giving me my keys and telling me where my car was parked, he went out with me and went over what I needed to know and answered all my questions. He was patient and knowledgeable. He did a professional job and I left feeling like the dealership really cared about my experience as a customer.

Very Professional people work at this Mercedes dealership. I’ve had bad experiences at other Mercedes dealerships but this dealership knows how to treat customers. Thank you again

I have recently visited Mercedes-Benz of Portsmouth for both vehicle purchases and trade-ins, and each experience has been exceptionally positive. Chris Caputo, the General Manager, consistently goes above and beyond to meet our expectations and needs. His professionalism and commitment to customer satisfaction truly set the standard. I look forward to continuing to do business with Mercedes-Benz of Portsmouth for my future vehicle purchases.

I bought my Benz in 2011 when it was owned by Holloway. When it changed ownership, I wasn't too impressed with the environment. It looked and felt like an average car dealership. I met Meegan out of the blue when I had an issue with my Benz. She knows her stuff! Instead of getting a response of, "I don't know"..."Why don't you bring it in," she was able to pinpoint the cause...and she didn't "pawn me off" to one of her service guys. She has drastically improved the atmosphere in the service and parts dept!