Had an outstanding experience purchasing my vehicle from Mercedes-Benz of Anchorage. From start to finish, the entire process was professional, transparent, and stress-free. Andy, my salesperson, was exceptional. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He made sure I found the right vehicle for my needs and made the buying experience enjoyable. I also want to recognize Fermin, the Sales Manager, for his professionalism and commitment to excellent customer service. He went above and beyond to ensure everything went smoothly and that I was completely satisfied with my purchase. If you're looking for a dealership that truly values its customers, I highly recommend Mercedes-Benz of Anchorage. Thank you, Andy and Fermin, for making this one of the best vehicle-buying experiences I've ever had!

Fantastic buying experience. Andy was prompt patient and helpful throughout the process. Just an overall positive experience. We’re extremely satisfied with our purchase. Thank you again John H

Have brought my Sprinter to them for 2 service visits. First was a warranty issue on a new vehicle and second was a winter package I requested. Both times I got calls toward end of the day about where the progress was at and I got direct answers from Mac in Service and Lucas in parts.

Recall parts were not ordered prior to scheduled maintenance. dealing with Mak was very good.

Excellent customer service provided by Brian, the GM, Mechanics and all staff. Very helpful as my car had frozen breaks due to the cold weather elements. Best service from a dealership as some of the other dealerships in town are horrible.

Very disappointed with the service department. Unprofessional communication, long delays, and no respect for scheduled appointments, especially for a brand-new vehicle.