Please update the areas marked in red before submitting.
How would you rate Sergiei Lisai?
How about Ford of Franklin?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Casey worked my deal remotely (I'm over 2 hours away, but they found the truck I wanted) and delivered to me. Not only were they extremely flexible to get the deal I needed, they included extras on lifetime power train warranty. When I went to license in my state, the check they sent was 'a bit short'. it wasn't a ton of money, so I paid it, and didn't complain. Today, without calling our asking, I received a check for the licenses fees not covered. 95% of dealerships would have pocketed that money. These guys are trustworty, and easy to deal with. I will be calling them for my next Ford.

I had a great experience purchasing my new Ford Bronco Sport from Ford of Franklin. Kaleb Johnson, Sean Donaldson, and the entire team was professional, knowledgeable, and answered all my questions and made the process very straightforward. The Bronco Sport has been an unexpected delight to our family and we appreciate the smooth no-stress experience. Highly Recommend!

I recently bought a vehicle from Cody "Cowboy" Brown and couldn’t have asked for a better experience. From the start, Cody was incredibly informative and knew all the ins and outs of the vehicle I was looking at. He took the time to answer every question without ever making me feel rushed or like just another number. What stood out most was how genuine he was throughout the entire process. No pressure, no games—just straightforward, honest help. Cody made the whole process smooth and stress-free, and I drove away with confidence knowing I made the right choice. If you're looking for a car salesman who actually listens, knows his stuff, and treats you like a real person, ask for Cowboy. You won’t regret it.

I would like to thank my uncle Clyde Maxwell for selling my son Jordan Ragland a new 2023 Camaro he was very professional not just cuz he's my uncle but he know the car business! He was very professional very kind very polite very knowledgeable thanks again Uncle Clyde we really appreciate you! God Bless!

Ben was great! He answered all our questions, was fast in processing all the paperwork, very responsive on email, and even removed a spot on the door at the last minute. He gave us personal experience and was really knowledgeable about the truck ! Would definitely recommend him to anyone.

Kaleb is amazing! He made the whole car buying process better than any other experience we have had by far just a 10/10 guy to work with. The dealership is laid out kind of wonky reason for the 4 stars, but I understand why. Apple Maps took us through the back lot which was open when we went in and then both exits were closed when we tried to go to the front which was frustrating but it is what it is. Overall we got a CPO vehicle with low miles at a decent price which is so rare at a dealership these days. These guys worked with us and were overall straightforward. I would do it all over again. Thank you Kaleb!