I recently purchased a vehicle from Napleton's Mid Rivers Kia and wanted to share my experience. Overall, the team was friendly and professional. Koran Johnson was especially amazing to work with, very helpful and great throughout the process

We purchased a used vehicle earlier this month. We were so impressed with our sales representative, Sevion. He was incredibly helpful, answered all of our questions, and helped us land on a deal! It was the 5th minivan we looked at, and the first sales person who was able to answer all of our questions despite it not being a Honda dealership. I wholeheartedly recommend working with Sevion!

I would like to recognize the excellent customer service I received at Napleton’s Kia of Mid Rivers beginning on December 3, 2025. My 2016 Kia Sportage LX was towed in due to an unknown noise under the hood. From the moment it arrived, the process was handled professionally and efficiently. Mr. Liam promptly gathered my information, explained the next steps, and ensured I received a timely diagnosis. I especially appreciated the real-time video inspection, which clearly explained the issue and recommended repairs. When transportation was needed, Mr. Liam arranged a loaner vehicle and kept me informed through the dealership’s text messaging system. Later, Mr. Matthews became my primary point of contact and provided clear updates regarding repair timing, warranty coverage, and costs. An additional tire rotation was requested and completed without issue. The communication, transparency, and professionalism demonstrated by both Mr. Liam and Mr. Matthews made this a very positive experience. I truly appreciate their efforts and would gladly recommend Napleton’s Kia of Mid Rivers. Sincerely, Kevin

I’m Updating my review to 4 stars. Napleton reached out after my earlier review and made things right. I’m still waiting for the title. I love the genesis I purchased. My salesman was great-Jordan Lance. My only issue was the finance guys.

I had a great experience here at midrivers kia! Robbie and Nadia were great! Highly recommend!

Great overall experience. I have been buying cars from Mr. Robbie Harris for years and this store has made a great addition by adding him. These really are quick, easy and transparent deals. If you're looking for great service, please see Mr. Harris and Napleton's Mid Rivers KIA!! :)