I have been going to Mark Ravin at Herb Chambers MINI service department for 12 years with two different MINIs. He is the absolute best - always explains clearly exactly what service is needed and what isn't. Mark is always incredibly helpful and accommodating. Also he's a great guy to chat with! I will keep bringing MINIs here because of him! Thanks Mark!

It was a smooth progress to buy a new Mini Cooper S. Although selection was modest, I found what I wanted. I had expected intense and pushy sales practices, that did not happen. Quite the reverse. Perhaps, Minis sell themselves to their likely owners, so the process doesn’t require high pressure behaviors. I’m very happy with my new car.

Great salesman (Steve Petrucci). Very helpful. Made the whole process very easy. The car is beautiful and rides beautifully

Daniel Mahoney in service is amazing. He is one of the best people I have ever met at car dealerships. Service was good but after the service I still get the service alarm in my car!

The service dept especially Mark R ROCKS!! I would not purchase a car at bmw medford again though

Everytime I drive in its always a welcoming experience. Staff are great. If ever I need air in my tires they are always there to execute. Mark from Mini and Frances the mini mechanic know who I am and they always take care of me.