Please update the areas marked in red before submitting.
How would you rate Joe Norris?
How about Mercedes-Benz of Richmond?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Adam was great. He helped me find the right GLS450 when the one we were interested in was sold.

I recently had the pleasure of working with Hakim Gaber at Mercedes‑Benz of Richmond, and it was truly the best car buying experience I’ve ever had. Hakim was an excellent communicator from start to finish. Most of the process was handled quickly and efficiently through just a few text messages and electronic signatures, which made everything incredibly convenient. There was no pressure, no unnecessary back-and-forth, just clear information and prompt responses. What impressed me most was the level of service. After finalizing the paperwork, the vehicle was delivered the very next morning directly to our office in Chesapeake. That kind of professionalism and attention to the customer’s time is rare. If you’re looking for a smooth, modern, and customer-focused car buying experience, I highly recommend Hakim Gaber and the team at Mercedes-Benz of Richmond. It was outstanding service from beginning to end.

Great customer service my second time buying from them awesome company very nice cars will definitely be back

I can't say enough wonderful things about Hakim. He is a breath of fresh air in the car sales arena. He was dedicated to making sure I had a great experience, and very kind and thoughtful.

Hakim was a great salesman made the process very simple and smooth. Helped me pick the right car for me and make the right decision. Definitely coming back to him for my next car!

A professional operation, good inventory available, my time was respected and the transaction effected efficiently