Please update the areas marked in red before submitting.
How would you rate Joe Norris?
How about Mercedes-Benz of Richmond?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Great service and fair price, most done online . Car was clean and ready to go.

Great customer service exhibited by all staff members. Great loaner vehicle. Convent operating hours and clean men's restroom.

Great service, quick response, kind and not pushy from the salesman. Definitely recommend to others!

Dealership service department was prompt with service. Only word of complaint is please do not do a courteous vehicle wash if the vehicle does not need it.

Steve was an excellent service advisor. Extremely professional and conscientious. Everything was handled perfectly and I got my car back the same day.

I was anticipating a stressful transaction but truly surprised at the professionalism of everyone. Overall a wonderful experience.