Service was prompt and service advisor friendly and informative. Only small beef was coffee machine only made 1/2 cups of coffee.

Hakim was outstanding. He was very responsive to our needs and quite informative throughout the purchasing process. Your service organization is another story. We have had several questions / issues with our CLE and they do not answer calls in a timely manner. And when I did talk to your receptionist, she passed on that someone would call me. No one has in four weeks. My guess is that we eill need to go to Hampton of Virginia Beach for service

Always cordial. They are good at keeping the customer informed about the status of the vehicle while in-service

Excellent service as always. Steve is my service provider and he is always very helpful and accommodating.

Hakim was Great!!! My purchase went smooth. The day coming in to seal the deal from the day coming back to pick up vehicle. He was knowledgeable and patience with all questions. This buying purchase was a Great experience

Mercedes Benz of Richmond is an exceptional dealership. This is evident, not solely because of the beautiful automobiles and facility, but the Sales Team is impeccable! My Sales Representative was Hakim. This gentleman surpassed the caliber of character and professionalism we expect from A Mercedes Benz dealer and showroom. Mercedes Benz of Richmond does not disappoint! Thank you and bravo!