I purchased a pre-owned Mercedes from Kayla last night and couldn't be happier. She was knowledgeable, upfront, and never pushy. She answered every question about the car's history and condition clearly, and the whole process felt smooth and transparent from start to finish. What stood out most was how much she respected my time and my decision. No gimmicks, no pressure, just honest guidance and a fair deal. She made a typically stressful purchase feel easy. I'd gladly recommend Kayla to anyone shopping for a quality used car. Thank you,

They listen to what you need and help you get the car ready for the road

My experience with my sales team Craig Dontez Lonnie was above and beyond Expectations, especially with Craig⭐️⭐️⭐️⭐️⭐️ he was very in tune with my purchase Explorer Active. I received the best Customer Service ever. Thanks You Craig Dontez Lonnie and the Ford Team Ms. Jackson

The worst dealership I have ever encountered. Two days after buying a 2019 Expedition in June, 2026, the transmission went out. Not to mention the RUST under the vehicle. People wonder how did it pass MD. inspection. They fail to mention the rust from salt corrosion. This was supposed to be 139 point certified vehicle. What a lie, They refused to unwind the deal with the credit union. Desperate to get a sale in which Mark from sales up the price by $3,000, Jelani lied about the financial part and the General Manager was useless to even try to work with in helping me to get the contract cancelled. I should have read all the Bad ratings and reviews from BBB, Google and Yelp before I even came in their direction. They are not doing a good job in trying to improve, selling bad vehicles to people because they are desperate to get a sale. That vehicle should have been marked Salvage. Shame on Waldorf Ford.

Always great service, time and courtesy. My two service workers are super especially with their busy busy working. Gerri

I’m just brought 2019 ford expedition limited on June 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet