After the repairs completed by SECOR in New London, Connecticut on August 3, 2026, the final work done at Eddy’s Volvo on August 11, 2026 fully resolved the remaining issues. Every visit reminds me why I’m willing to drive two hours each way — Eddy’s Volvo consistently delivers service that is thorough, professional, and done right the first time. From check‑in with Mr. Pratt to the expert work of Volvo‑Certified Technician Mr. Andree Del Angel, the entire process was exceptional. General Manager Mr. Eichman and Sales Professional Mr. Preston made the experience even better with their warm greetings and regular updates. Service Manager Kim Farmer ensured her team had everything they needed — supplies, support, and even hydration during severe heat — so they could focus on completing the repair properly. Their dedication, care, and professionalism make every mile of the drive worth it. Whether scheduled or unexpected, I know our XC60 will always receive the highest level of service. Thank you, Eddy’s Volvo.

Eddy’s Volvo in Wichita continues to impress. Kimberly Farmer and the service team thoroughly evaluated the Haldex system on my XC60 and even shared photos of the pump, filter, and fluid so I could understand the work being done. Brian Preston Sales and GM Dave Eichman were equally outstanding, making a 2021 XC90 available as a loaner while my vehicle was inspected. In the end, we chose to keep our XC60, but the professionalism, honesty, and care from both Service and Sales were exceptional. A truly outstanding dealership that puts people first.

The Service Manager reached out to me after completing a survey about the service I received. She was extremely rude and unprofessional because she was unhappy about my score. It really seemed to fall in line with the level of service I received while there.

The professional,integrity,technical,passion and IT departments was excellent and treated me like family :) they went way out of there way to help me and be satisfied with there vehicles new or used... Thank you, Matt ! :)

This again, (4th time), Dave Eichman, Todd Truitt (service department) and Tom Chaney in (finance) are the best. They really have treated me Supper well. I'm always very pleased. Thanks Guys. P.S- Both the new Steve's in service and Brett in Parts are great as well. A great Team

David was awesome to work with on the car purchase. Answered all my question and gave me a great trade in on my used vehicles. A great experience.