I guess they save all the courtesy for before you sign the deal. Do not expect it after. I have never felt so disrespected by a dealership. My wife had to leave to not make a scene. This is the only recourse these days, warn others w bad reviews. Avoid this dealership.

Eddie Narvaez is the best service advisor at this location, always willing to help customers

2.5 hours for oil change & tire rotation. They replaced filters without asking the service manager was rude and condescending.

I used a $39.95 coupon for oil change and was charged $50 to dispose of oil.

I had a fantastic experience trading in my BMW X2 for a new Toyota. Sunil Varghese (Sunny) completely changed my perspective on car salesmen. He was incredibly patient and took the time to help me find a vehicle that I felt comfortable with and that perfectly matched both my needs and my budget. One of the most helpful parts of the process was how he managed the negative equity on my trade-in, making the transition seamless. I am only dealing with Sunny and Courtesy Toyota of Brandon in the future! If you are looking for an honest and helpful car-buying experience, I highly recommend asking for Sunny.

Service representative made me spent $420 and saying they didn't locate the AC leak, keep driving and come in 2 weeks........ By the way this is my 3rd car that I purchased from this dealership.