Mat was great helped get me into a new vehicle quickly, efficiently, and within my budget! Great experience at this dealership

This is my third vehicle purchased at Somersworth Nissan. My salesperson, Matt, made the process seamless. He understood exactly what I was looking for, and worked with me to ensure they I had a pleasant experience. I drove away same day in my new car!

We’ve bought 3 cars from here in the last 5 years and they have been nothing but great at helping us obtain a car with a fair price. Kyle our sales guy this time was fantastic and we got a great deal on what we were looking for and Molly who helped with all that paperwork made it very simple and easy to understand. Not only have I bought 3 cars from here I take my work vehicle here for service and the amount of help I get with that is also amazing. I feel like a friend here not just a customer. I’m sure I’ll be back for another car sometime soon.

Kyle at the dealership told us it was a done deal needed $500 down for the payment, we even told him about the repo about the car. He said that was fine. He showed us a paper with a few down payment options in the monthly prices so we choosed , if we have that paper on both of our phones , he said OK I will do an E sign with you tomorrow and I'll give an appointment and have you come in to sign in person., so Monday evening my son was supposed to go in and sign, he said there was a few things that needed to be done on the vehicle. He would get right on top of that immediately that to be top priority., Sunday morning woke up. This is after they ran the credit Saturday. They ran the credit seven more times my phone was going berserk, because all my credit goes over my phone immediately, Get an email saying sorry your down payment is going to be 3500., the bank that we was going through backed out of it, that's what he said, oh and by the way, they still have the $500 so let's see about this, so if anybody's going to this dealership, stay away from this guy , because he is not honest and I think this dealership is shady. That was very wrong to do that. You don't sit there and tell people yet it's a done deal come in and sign paperwork the following day , and then email somebody saying they want thousands more down, thanks Tammy jones , and I'm not even ashamed to put my name,

🚨 BUYER BEWARE: SOMERSWORTH NISSAN 🚨 I don’t usually post things like this, but people deserve to know what kind of service they’re getting before buying a car. Just WEEKS after buying a used vehicle from this dealership - literally the second time my daughter drove it - the check engine light came on. We brought it back expecting them to stand behind what they just sold us. Instead, they tried to charge over $400 to replace a purge valve… a problem that very likely existed before the sale. After pushing back, they magically revised the estimate to $250 “for the part” stating they would cover the labor. Funny thing is… when I checked out, the part was clearly listed at a lower cost than that on their screen. But fine - we accepted the $250 because we just wanted the car fixed. 💥 Fast-forward less than two weeks… the check engine light is back on. Very likely the same issue, same symptoms - they reset the check engine light when we were there and it takes 50–100 miles to return after being reset. When I reached out, the dealership’s response? Since the car is now outside their 30-day window, they “can’t offer any discount.” Not only will they NOT stand behind their own repair, they now want $179 to plug the car in to diagnose what’s wrong… again. This is absolutely unacceptable and it's too bad, because my daighter loves the car. Somersworth Nissan does not stand behind the cars they sell, does not honor fair service practices, and does not value repeat customers. We will NOT be returning; not for service, and not when we are in the market for another vehicle. If you’re considering buying a car, there are plenty of other dealerships in the area that will stand behind what they sell.

Experience is overall very good, they were great at listening to my needs and wants. Worked well with me as a first time buyer. They didn’t try to over sell anything to me and were very polite.