Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership!

Rachelle was so accommodating and your service department keeps me driving Mercedes. Very thorough, but efficient

Rachelle is a world class representative. She is knowledgeable, attentive and just an all around pleasant person. She responds to inquiries promptly and professionally! A true gem!

Ms. Evelyn Tolbert provided 5 Star level Customer Advisor support during my recent vehicle purchase. Question's about the vehicle and buy process were answered clearly and timely. This is my second purchase with Ms Tolbert as the advisor - the same high level of advisor support exhibited a few years back was clearly present with this purchase. Experience and a "Can Do" attitude make a difference. Evelyn Tolbert, Kennedy McDonald and Zerome Lakey are truly 5 Star providers on the Mercedes Benz Columbus team.

I just wanted to take a moment to express my sincere gratitude to Earnest J., my sales advisor, for making my recent auto purchase such a fantastic experience. From the moment I walked into the dealership, I felt comfortable and valued. Earnest went above and beyond to understand my needs and find the perfect vehicle to match. He was incredibly patient, answering all my questions thoroughly and honestly. He never pressured me and made sure I was completely comfortable with every step of the process. His knowledge of the vehicles was impressive, and he took the time to explain all the features and benefits in a way that was easy to understand. What truly set Earnest apart was his dedication to customer satisfaction. He truly went the extra mile to ensure I got the best possible deal and that I was completely happy with my purchase. He even followed up after the sale to make sure everything was going smoothly. This dealership is my preferred choice because they clearly prioritize customer comfort and satisfaction. Earnest J. is a shining example of this commitment, and I highly recommend him to anyone looking for a stress-free and enjoyable car buying experience. Thank you, Earnest, for making my auto purchase amazing!

The service and customer support are always great. Our questions are answered in a timely manner which allows us to make informed decisions about the vehicle maintenance and repairs.