933 Eisenhower Blvd
Johnstown, PA 15904
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Excellent customer service from Scott Long! He was quick to respond and very helpful with all my questions. Highly recommended!
I am very disappointed with my purchase experience at Laurel. I reserved a RAV 4 hybrid car at Laurel Toyota in early August with a deposit. The vehicle arrived 2.5 months later and from then on things took a different turn. The finance team created many road blocks for this transaction. They backed out without any legitimate reason. No efforts were made to understand and work with the customer.Their finance department and customer relationship manager were very rude with us, which was even more disappointing. They never stood by their word and put us through a lot of mental agony. After waiting for a very long time this is not what we expected from a Toyota dealership. If I can give 0 rating that would be our rating for Laurel Toyota. They have set the bar so low. I am never returning.
Bought a new 4Runner from Scott Long & couldn’t of asked for a better experience. I would recommend asking for him if you’re looking to buy a new vehicle. The whole buying experience was done by email & he found me my 4Runner before it arrived at the dealer so I was guaranteed to get it.
Purchased a new Highlander for my wife from Laurel Toyota, via eBay. Scott did a great job making everything work smoothly as they are in PA and I'm in TX. He even found a great deal with a shipper. It would be worth your time to check with Scott before you make a purchase.
Scott is the man, from start to finish the process went great online. The deal I received and customer service that I was given has lead me to purchase again in the near future. He picked me up in my new truck right at the airport. Can’t ask for better service.
A very honest and fair dealership with very friendly staff that work there. I had an excellent experience buying my Rav4 Hybird from them.
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