Tell us about your experience with Ken Ganley Ford Parma.
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service Dept.
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John Albany is the best salesman I’ve ver had. He really cared about what was important to me. He was there through the whole process. I would recommend him to everyone and anyone.
My cars light came on saying low oil pressure I received great service but it took two tries and me needing to call for a tow truck the second time and it kind of left me stranded trying to bring the car in the 2nd time it broke down. They replaced the engine twice. It was part of a recall and they provided a rental the first time and 2 different loaners the 2nd time during repairs. Overall good service just some inconvenience. Thank you.
We switched from Brunswick to your facility. We will make the drive for the outstanding service we received the minute I walked in to the Service area. The service gentleman we had was the best we have experienced in many years, he is the reason we will continue to keep our Fords as we were ready to go to a competitor for the awful service we received in Brunswick. We have already scheduled another service appointment for our other vehicle. He truly saved Ford from losing our families business of over 70 plus years .
Great experience from initial text drive to delivery of vehicle. Would recommend to my friends and family.
Service was very quick. Very nice waiting area. Gentleman that took care of me was very professional. Even pulled my car inside when finished since it was raining.
My dealer, Pam, was wonderful to work with. We were definitely on the same page!
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