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Despite a misinterpretation of Audi Care coverage, Bobby Burns quickly stood behind his word and provided the 20k service visit at no cost. ....Clearly, this could not have occurred if management would've over-ruled him. Kudos to BOTH Bobby and St Paul Audi for their integrity and customer service commitment. Thank you! GregM
Emily Dzurak did a fantastic job helping us purchase our 2014 Audi Q5. We were in late on a Saturday and she was ready for us with the vehicle pulled up front & ready to go. While we were ready to move forward, there were some questions about the vehicle's CarFax & Service/Maintenance history. She was able to follow up with the information we asked for on Monday afternoon, We came in Monday evening and after some quick negotiation, wrapped it up. She was extremely responsive and a pleasure to work with. Matt Snaza in Finance lined up some very attractive terms and Joe Cobb, Pre-Owned Sales Manager helped button up some details. Great job everyone!
Very friendly staff and hospitable facility. Tough negotiators though. All in all Steve Mahoney, the salesperson was a clear communicator and very helpful in, post sales, system setups.
Hugh Bealka did a wonderful job when I was looking for a new audi car. He showed great professionalism and knowledge of any technical details regarding each car. Great experience. I would recommend Hugh and Audi in general to any family member and friends.
Steve was wonderful to work with. He listened to what I was looking for and did a great finding the right car for me. He made the loan process quick & easy. He took the time to go over all the details of the car. Steve has also followed up with me to make sure everything is going well & to answer any questions that came up. I will be buying another car from him in the future.
We purchased our leased Q3. Steve Mahoney was wonderful to work with. He was attentive to our needs and clearly described the options that were available to us. Matt Snaza made the completion of the transaction quick and easy. An overall pleasant experience working with Audi St. Paul.
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