Very t responsive and good follow up, but couldn’t make a deal at this time due to price

Just had to write a quick review. I was in Santa Barbara on business and my tire light went on. I stopped by the dealership- unannounced- and though they were busy, Dylan came out and asked what he could do to help me. When I told him, he said, "No problem." He took my keys and did a tire check and added a little air. When he came back, he asked if I wanted the car washed. No charge, just appeared this is the way they handle all their customers on a day to day level. Kudos. This is what customer service is all about. Dylan made me feel like I always wanted to feel when I bought a Mercedes-Benz. That does not happen at every dealership. If you are in Santa Barbara and need automotive help, I would strongly recommend this dealership.

This dealership is great. Their salesman was respectful and pleasant and knew absolutely everything about the new smart car. They took my information but didn't badger me. Although I didn't get a smart car, I would definitely return to this dealership if I was interested in their inventory.

Zoran is amazing and the reason I return! He always comes out promptly to greet me when I arrive. I am always updated right away of the status and estimate of my car. Amazing overall service!

Hey, it's a Mercedes. I guess if I wanted cheap service I would have bought another car. The folks at the SB Auto Group really care about their customers. That is obvious from start to finish ad why we keep going back. Zoran was extremely accommodating and did not push us into any unnecessary services, which is a common thing for auto dealerships. Thanks

Even though getting your car repaired is never an event to be looked forward to, the service and attention to detail was exceptional. There was a genuine respect for my time and convenience.