2215 Dixwell Ave
Hamden, CT 06514
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Great experience. The salesman Anthony was very knowledgeable And it was great working with the finance guy George
Kudos to Gary in service. He was able to schedule a repair of my daughters car on a last minute notice. Our lives would have greatly inconvenienced out family. Realizing our predicament, Gary took the time to question the staff in the shop about the chances of getting the car fixed that day. Needless to say, he was successful, and I picked up the car the same day - good as new. In a day when customer service is rare, Gary demonstrated not only his committment to me, the customer, but also, to you, the employerr. Thank you again, Gary.
Just wanted to give a shout out to Gary. His Professionalism has always been outstanding. He goes out of his way to ensure all bases are covered and the work results have always mee highest standards. Highly recommend service, when needed, before performed at Bob Thomas.
Mark from the onset, AJ on the handoff, Joe on the trade-in and George in the business office...such an easy and fair process start to finish. How often do you remember 4 names like that?? And the SUV we bought is 100% one of a kind. Glad we did business here and recommend to all others!
As an out of state customer I contacted Bob Thomas Ford and was contacted by their Internet Sales Manager Jay Proto. Jay was extremely attentive and very professional. He informed me of all the cars equipment and we were able to come to what I feel was- good price for the car. I was so impressed that even after we had agreed on a price Jay offered to deliver my car to my home which is ~300 miles away! The deal went extremely well and the car was just as described by Jay. I would recommend Jay to anyone local to the dealership as well as anyone from out of state! Thank you Jay for a stress free professional transaction. Sincerely, Daniel J. Conlan Baldwinsville, New York
Mark was so helpful, went in looking at one car and he helped me get what i wanted. Didn’t make me wait, was quick in and out with all the paperwork.
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