I had a great experience with Kevin Flores. He was very helpful and honest and it was easy to get the insurance added as well within no time. I really appreciate it.

At a time when it was hard to find a new Prius, we stopped by here and were lucky to have been greeted by Spencer McCoy. He listened to us as we explained what each of us (daughter and I) were looking for. Her dream car was in stock, but she wasn’t ready to commit that day. He understood her hesitancy and said to let him know when she was ready (seriously, NO pressure at all). Three days later she was ready and so was the car. Mr. McCoy was also able to find a Prius for me (which arrived weeks ahead of when we expected). He walked each of us through the sales process, and explained everything we needed to know about our cars. He contacted us personally when the plates arrived and installed them himself as well. The dealer for the last car my family bought (Audi) was no where as courteous, nor willing to take the time for the little things. While I am sure everyone at this dealership is very nice and knowledgeable, we really consider ourselves lucky that Mr. McCoy happened to be the person to greet us when we first arrived.

We just bought Rav4 2021 from crystal toyota. The staff over there are more then helpful. Especially the sales man Wael george Ragaie . We were so lucky to have this dude with us , he find us the right car we were looking for. He is so friendly, patient and with his smile on his face he answered all our questions. I definitely advice anyone looking to buy a Toyota go to wael . Thank you wael . Thank you Crystal toyota at bound brook for the awesome service and great experience.

Very rude behavior. Worst ever experience at sales. Felt like insulted. If this dealership is last option in life, will prefer to not use any car. When I reached with family, they are discussing internally looks like I have asked gold plated car. Before discussing anything, they are forcing to accept all terms and conditions. Felt like I am in court room, not at dealership. Please be nice to customer. I will never go to this dealership

I’ve been doing business with Crystal Toyota for years. The staff is experienced, knowledgeable, accommodating, and professional. Superb customer service. Big thanks to Ron and Allan. Thank you! 2020 Magnetic Gray 4Runner

Excellent and professional service! Worked with me patiently. Followed up accordingly. Service completely done within a reasonable time. They all are extremely courteous from the time l pull my car in and when l leave.