The team at Cerritos was great! The entire experience was smooth, honest and easy! I happy North Hollywood Toyota was a horrible experience sending me to Cerritos. Thank you fellas!

When I went in it was for an oil/oil filter change. Which sparked a conversation about the 1st oil change isn't a change it's a check. Where they only check the oil, not change it. When the vehicle is requesting the change at 5k miles and they say it's only required at 10k, but once I get the change done at 6k they placed a sticker in my vehicle saying to return at 11.. So in 5k not the 10 they recommended. Once in my vehicle it still says maintenance required, so what did they do if not provided maintenance?

Good service, environment but waited over 2 hours for a oil change on a weekday. Will make appointment next time and see the difference.

Started the purchase with a basic inquiry, and Abraham was more than attentive to the inquiries and was quick to respond, even on his day off! Brian Nguyen handled the process at the dealer. unfortunately the vehicle i initially contacted this location about was sold the previous day. Brian told me give him 15 minutes, and somehow he pulled it off and found something even better, was able to come to terms with everything, no hassle, no fuss. Magdy in finance finalized everything, got everything on paper, made the usual dreaded "finance room discussion" rather a smooth sailing meeting everyone pulled through and ultimately met my expectations. Thank you all for your efforts specially during a busy Sat!

It was a professional and pleasant service experience for me. Everyone is doing what they need to be doing. It's an all hands-on-deck type of car service, even the food clerk provided me with great service.

Online scheduling was fast and easy. But when i called the CS to try to see if there’s earlier time for the same day. The person i spoke too said NO. But when i called again, the new lady was able to find me a new timeslot. That was awesome.