Please update the areas marked in red before submitting.
How would you rate Erin Trotter?
How about North Penn VW?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Welcoming, professional and attentive staff. Fair deal on a great car. Made my son's first car buying experience seamless and enjoyable.

Jesse was fantastic! Professional, knowledgeable and was able to work me in without an appointment.

New car purchased end of July 2025. Had a noise wind whistle that took 3 visits to find and address.

Helped me get the literal exact vehicle I wanted, even going out of their way to find it and bring it in. Worked with me to get the deal that worked best for my budget. Worked around my wife's schedule to make sure she could attend at her convenience. 11 out of 10.

Jim was great. He definitely handles customers well and builds that relationship as a trusted advisor. North Penn VW is an honest dealership that I feel comfortable recommending to friends and family.

I had an appointment to have a front headlight bulb replaced, and I'm a half hour away from the dealership. I drove there for my appointment and after 50 minutes was told they didn't have the bulb. Feel like they should have checked inventory when I made the appointment to see if they had bulbs. Had to make a second trip to get the bulb replaced. Expect a VW dealer would have bulbs in stock.... Otherwise service and Jesse were fine