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service Dept.
sales Dept.
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The service department was very courteous and knowledgeable. My concerns were answered with timely responses and good direction as to what services they may have to undertake to rectify vehicle issues. Overall this dealership receives an A+ for outstanding customer care.
I had a pleasant car buying experience at Castle Hyundai. Everyone I dealt with was nice and knowledgeable. I would recommend them to my family and friends.
I was not able to receive the mats that were supposed to be included at the time of purchase for several weeks due to the salesperson leaving. However, with Patrick’s help, I was able to receive them right away. I really appreciated how quickly the initial inconvenience was resolved.
Professional, treated with respect, friendly, reasonable, excellent service! Ask for Assria Nisar. He was the BEST!
I had a overall great experience at this dealership. I originally bought my car at a different dealership, but since have moved so this is now closest to me. I came in because my heat was broken, and brought it in without an appointment on a busy day. They couldn't service it that day - so they immediately got back to me on the following Monday with a loaner and the parts that were covered by warranty. Definitely will bring my car back here for future needs!
I cannot say enough great things about my experience working with Nizar Assria. From start to finish, he was absolutely exceptional. Car buying can sometimes feel transactional or pressured, but Nizar completely changed that narrative. He was professional, transparent, and incredibly responsive throughout the entire process. Every question I had was answered quickly and clearly, and his follow up was second to none. I never felt like I was chasing information or left in the dark. Most importantly, he made sure the deal was fair. There were no games, no surprises, and no last minute curveballs. Everything was laid out clearly and handled with integrity. That level of transparency builds trust, and Nizar earned it. He was also extremely accommodating with scheduling and logistics. He respected my time, stayed organized, and made what can be a complicated process feel smooth and efficient. It was obvious he genuinely cared about getting the right deal done, not just making a sale. If you are in the market for a vehicle and want someone who communicates well, follows through, treats you fairly, and operates at a high professional level, I would recommend Nizar without hesitation. This was easily one of the best car buying experiences I have had. Five stars across the board.
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